When you say something in a heated situation and then regret it. If you’re human, it happens. Best thing to do is realize you’re human, What was said, was said, the bell has rung, and there’s no taking it back; apologize and tell yourself you’ll do better next time....
A lot of people get referrals; the problem is not knowing what to say when they follow up. After thousands and thousands and thousands of calls, here’s what we like: 1. Call the person, state your name and who you were referred by Smile (they can hear it in your...
How do you get the greatest amount of money for the least cost? Great businesses go about things a bit different. Instead of looking for resources right away, they look at how they can be resourceful first. Find out how your business can have very high profit with low...
Remember when you had a goal, a hope, a wish – something you so badly wanted? Remember when you achieved it? How did you get there? What did it look like? Remember that process and apply it to what is important to you today. It’s important to know how you have...
